If water repeatedly reaches a Seattle entryway, tell the property contact what you observed and keep that issue separate from routine cleaning. Record the location and circumstances from a safe position. Use Seattle Public Utilities’ drainage resources for public-system concerns; a clean floor cannot establish where the water came from.
That’s the whole of it. If you’d rather have someone else keep it up, tell us about your place and we’ll send a price for it — nothing is booked until you say so.
Describe what is visible
Write a plain observation: water appeared beside the entry after rain, or a wet area returned after the floor had dried. Include a date and a safe photograph if useful. Avoid labeling the cause as a broken pipe, blocked drain or structural defect without an assessment.
Send the observation to the responsible contact
A tenant can send the note to property management; an owner can use the appropriate maintenance or utility channel. Seattle’s drainage page distinguishes public drainage concerns and gives reporting routes. An ordinary cleaning appointment should not become an investigation of buried infrastructure.
Reconfirm the usable work area
Tell the provider if the entrance or planned work area is affected. Keep people out of unsafe or unknown water and arrange the appropriate response before resuming ordinary work. Once the responsible person has addressed access, agree which routine surfaces remain in scope.
SPU’s drainage page provides reporting options for clogged public storm drains and points urgent flooding or ponding concerns to utility emergency resources. Seattle Public Utilities: Drainage Issues
Published scope and the limits of this guide
The published JAS scope says: “Kitchen counters, sink, stovetop and exterior of appliances” — Read the source service page
This guide does not offer drainage diagnosis, floodwater cleanup, sewage response, drying, mold remediation or repairs through ordinary house cleaning.
Related decisions before you schedule
Use it for the separate discussion of routine moisture-related care. Review the rainy-season guide
A damage response needs a different scope from routine upkeep. Distinguish recovery work
List accessible surfaces after the access concern has been addressed. Confirm ordinary cleaning tasks
Frequently asked questions
Does repeated wetness prove a drainage defect?
No. Record the observation and let the appropriate professional assess its cause.
Where does Seattle explain public drainage reports?
Seattle Public Utilities links reporting and emergency resources from its drainage-issues page.
Is water-damage restoration included in house cleaning?
Do not assume it is. Treat restoration and ordinary cleaning as separately assessed work.