Terms, privacy,
and our insurance.

Terms of Service

Bookings are confirmed when JAS accepts the selected time. Nothing is charged at booking; after each completed visit, we issue an invoice for the service delivered. We reserve the right to refuse service in cases of unsafe conditions (mold, infestation, biohazard). Cancellations: free up to 24h before; $25 inside 24h. If something is not right, contact JAS within 24h and include your CleanCheck when available so we can review the request under the reclean guarantee. Recurring plans continue at the selected cadence until canceled in your account or via text/email. Read the full Terms of Service →

Privacy

We collect: name, contact, address(es), payment method, service history, photos taken during cleans. We do not sell data. Photos remain encrypted and accessible only to the cleaning team (from 1h before the appointment), the customer, and our admin team. Photos are auto-deleted from cleaner devices on shift-end and from our servers after 90 days unless attached to an active dispute. Read the Privacy Policy →

Mobile information and SMS consent information will not be sold or shared with third parties or affiliates for marketing or promotional purposes. Information may be shared only with service providers necessary to operate our messaging and booking services.

Insurance certificate

$2,000,000 general liability coverage · every cleaner background-checked. Certificate of insurance available on request — email bookings@jascleaning.com with your subject line “COI” and the entity name. Most certificates returned within 2 business hours.