Privacy
policy.

JAS Cleaning (“JAS Cleaning,” “we,” “us”) provides residential and commercial cleaning services across Miami-Dade and Broward, Florida. This policy covers jascleaning.com, our online quote and booking experience, our customer and cleaner portals, and the JAS Cleaning mobile apps for iOS and Android. A plain-language summary lives on our legal overview page; if the two ever differ, this policy governs.

Information you give us. When you request a quote or book a clean we collect your name, email, phone number, service address and ZIP code, property details (like bedrooms, bathrooms, and square footage), any notes you add, and photos you choose to upload so we can price accurately. If you create an account or message us, we keep those messages.

• Collected automatically. Basic device and browser information and how you use the site (pages visited, approximate region). Analytics runs only after you accept it in our cookie banner. If you arrive from an ad, we may capture the ad-click identifier (for example a Google click ID) to measure that our advertising works.
• From delivering the service. Appointment history and the before/after photos our cleaners take for your CleanCheck proof report.
• Payment. Payments are handled by our payment processor. We keep records of amounts and payment status, but full card numbers never touch our systems.
• If you sign in with Apple or Google. You can sign in with Apple, with Google, or with a one-time code sent to your email — whichever you prefer. If you choose Apple or Google, they send us your name and email address and nothing else: no contacts, no calendar, no files, no photos, and no access to anything else in your Apple or Google account. We use that name and email only to identify your account, to show your cleans and invoices, and to send you updates about your bookings. We do not use it to build a profile of you, and we do not share it with anyone else for their own purposes. If you use Apple’s “Hide My Email”, we only ever see the private relay address Apple gives us. You can remove a linked Apple or Google sign-in at any time from your account settings, or delete your account entirely at jascleaning.com/delete.

• To prepare your quote, confirm and deliver your booking, and verify you are in our service area.
• To send booking confirmations, reminders, receipts, and service updates by email or text.
• To document your clean with CleanCheck before/after proof photos.
• To process payment through our payment processor on the day of service.
• To improve our website, apps, and service quality.
• With your consent, to measure advertising — including sending privacy-protected (hashed) versions of your name, email, or phone, plus your ZIP code, to Google so a completed booking can be matched to the ad that brought you. We never send your street address or photos to advertising platforms.

We do not sell your personal information. We share it only with service providers working under contract for us:

• Cloud hosting and storage (Amazon Web Services, United States).
• Payment processing.
• Email and text-message delivery.
• Analytics and advertising measurement (Google), only after you consent.

We may also disclose information when the law requires it, or as part of a business transfer where this policy continues to apply.

Mobile information and SMS consent information will not be sold or shared with third parties or affiliates for marketing or promotional purposes. Information may be shared only with service providers necessary to operate our messaging and booking services.

Essential cookies keep the site working (for example, remembering your booking progress). Analytics and advertising cookies are set only after you choose “Accept” in our cookie banner. We use Google Consent Mode: until you accept, Google’s tags run in consent-denied mode and may send limited, cookieless signals (like the fact a page loaded) that are not used to identify you; full measurement starts only with your consent. You can decline and still browse and book normally.

Photos you upload with a quote request are used to price and plan your clean. Before/after photos taken during service document the work for your CleanCheck report and quality control — they auto-delete after 90 days by default, and you can extend that or delete them sooner. We do not use photos of your home in marketing without asking you separately first.

We keep personal information while your account is active and as long as needed for bookings, receipts, tax, and legal obligations, then delete or anonymize it. Data is encrypted in transit and at rest, stored in the United States, and access is limited to people who need it to serve you.

You can ask to access, correct, or delete your personal information at any time. To delete your account and data, follow the steps on our account deletion page or email legal@jascleaning.com — we honor verified deletion requests within 30 days. You can opt out of marketing messages at any time — service messages about an active booking still go through. We never treat you differently for exercising these rights.

• You can browse and request a booking as a guest — no account required.
• The cleaner app asks for camera access only to capture before/after CleanCheck photos of the work.
• Our apps contain no third-party advertising trackers.
• The apps periodically fetch an anonymous configuration file (app version and feature settings); that request carries no personal information.

Our services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, email legal@jascleaning.com and we will delete it.

When this policy changes we update the date at the top; for material changes we post a notice on the site. Questions or requests: legal@jascleaning.com, support@jascleaning.com, call (954) 378-8325, or text (877) 401-9853 (24 hours ET). See also our Terms of Service.