Delete your account
and data.
How to request deletion of your JAS Cleaning account and the personal information that goes with it. Last updated: September 1, 2026.
Request deletion here
Use the email or phone number on your account — that is how we verify it is really you. This works whether you created an account on the website, in our mobile apps, or booked as a guest without an account.
Other ways to request
Prefer not to use the form? Reach us from the email address or phone number on your account:
- Email legal@jascleaning.com with the subject “Delete my account”, or
- Call (954) 378-8325 or text (877) 401-9853 (24 hours ET) and ask for account deletion.
Either way we confirm receipt, verify the request, and complete the deletion within 30 days — you get a confirmation when it is done.
What gets deleted
- Your account and sign-in access.
- Your profile and contact information (name, email, phone).
- Service addresses and property details.
- Photos tied to your quotes and bookings.
- Saved preferences and message history.
What we keep, and why
Records we are legally required to keep — like receipts and invoice records for completed services — are retained for tax and accounting obligations, but we de-identify them so they no longer point to you. Everything else goes. Details are in our Privacy Policy.
Questions
Not sure whether you have an account, or want only some data removed instead of the whole account? Email legal@jascleaning.com and we will sort it out. See also our Terms of Service.