The numbers behind
the promise.
"Proof, not promise" cuts both ways — including for us. This page is our standing commitment: every quarter we publish the full operational record — cleans completed, recleans honored, disputes resolved, employee retention, and the things we got wrong. The counters below are live numbers from completed work, not marketing, and they move only when a clean is actually finished. No filter, no spin.
/api/public/site-content) and replace what you see here in place — no marketing rewrite in between. A dash (—) means no figure is published for that line; a zero here is a real zero.Live metrics load from our operations system. Rated 5.0 on Google.
Cleaning quality.
CleanCheck service-recovery requests are one of our most honest quality measures. Customers can send details within 24 hours of an eligible completed visit for review under the reclean guarantee. Our target is ≤2%, and we publish the real rate, whatever it is.
Recleans honored
No reclean has been requested. Live metrics load from our operations system, so these counters move the moment one is.
Disputes
No dispute has been opened. Every dispute and its resolution time lands here, straight from the operations record.
The people we work with.
Cleaning is a hands-on industry with notoriously high churn. Roster, tenure, and pay figures come only from real payroll records — we will not invent a team or a wage. A figure appears in this section only when it loads from that record.
Team composition
Live metrics load from our operations system: roster, language, background-check, and tenure figures publish here from the payroll record, never from a marketing estimate.
Pay + benefits
Pay figures come only from the payroll record, never from a marketing estimate: starting wage, average wage at six months, tips paid through, benefits enrollment, and paid time off actually used — the numbers this industry keeps private. A row appears here only when its figure is published.
Customer + employee privacy.
We don't sell data. We're transparent about what we collect and how long we keep it.
Data requests
Real zeros — no export, deletion, law-enforcement request, or breach has occurred. Every one that ever does is counted here.
CleanCheck photos
The policy is already set: photos auto-delete after 90 days unless you extend or delete them sooner. Live metrics load from our operations system — the counts publish straight from the CleanCheck record.
What we got wrong.
A transparency report that only lists wins is marketing. Every operational mistake we make will be published here — severity, time to resolve, root cause, what it cost, and what we changed.
Nothing to report
Not because we are perfect — every mistake worth writing up gets written up here in full. If this section looks too clean to you, email transparency@jascleaning.com and ask why.
How to verify.
Don't take our word for it. Here's how to independently check.
- 📊 Reviews · Read customer reviews
- 📈 Service status · See the status page
- 🌐 Google Business Profile · Search "JAS Cleaning Miami"
- 🔒 Insurance certificate · Email "COI" — we send within 2 business hours
- 📩 Audit our data · transparency@jascleaning.com — if you spot a discrepancy with any number on this page
Quarterly reports are archived on this page as each one is published. Source data available on request: transparency@jascleaning.com.