If one address contains two separate living units, describe each unit independently when requesting cleaning. List the rooms, entrances, occupancy, and requested tasks for each, then identify any shared areas. Ask the provider to confirm how the work will be scoped so a single address does not hide a second kitchen or an access restriction.
That’s how the number gets built. If you’d rather just see yours, tell us about the place — bedrooms, bathrooms, and the ZIP — and we’ll write back with a price.
Make the unit boundary obvious
Use names that the arriving provider can recognize, such as main house and rear guest unit, along with any official unit identifier that applies. Record each entrance and explain whether moving between the spaces requires going outside or passing through an occupied room. Count the actual rooms and fixtures relevant to the request rather than treating the second unit as an extra bedroom. A separate kitchenette, bathroom, or laundry area changes what needs to be described even when the total floor area is modest. Include a simple sketch if words are ambiguous, but do not rely on an architectural plan that omits current furnishings or access conditions. The aim is a usable description of the work site.
Give each unit its own task choices
Explain whether both spaces need the same type of visit. One unit may be occupied and request routine work while the other is empty and needs a move-in scope. Do not assume the provider will infer that difference from photographs. List any requested interiors and excluded storage for each space, and identify shared entries or stairs separately so they are neither omitted nor counted twice by accident. Ask for the written quote to show how the scopes relate, without assuming a combined visit creates a particular discount or duration. The price comes after the job is understood; clarity about two units is more useful than forcing the request into a single home's description.
Confirm access and reporting for both doors
Identify who can authorize entry into each unit and make sure any occupant knows the agreed visit window. A working key to the main home does not resolve access to a separate locked space. Keep pet, alarm, and unavailable-room instructions tied to the correct unit, and avoid sharing one occupant's private information with another unnecessarily. Ask how completion and exceptions will be reported so a finished main house does not obscure an inaccessible guest unit. If one space is not ready on the day, discuss the effect on the agreed scope before proceeding. Keep the quote, access notes, and final record consistent about which unit each statement refers to.
Published scope and the limits of this guide
The published JAS scope says: “Surface-level upkeep for homes in generally good condition. Kitchen, baths, dust, beds, vacuum, and mop.” — Read the source service page
This guide does not determine a unit's legal status, rights of entry, a combined-service discount, or whether separate scopes can be completed in one visit.
Related decisions before you schedule
Present the second unit as a defined scope instead of an afterthought. Describe the job for a quote
Use clear room and access information whichever request channel you choose. Prepare accurate request details
Use this when the separate unit is awaiting its next occupant. Review an empty-unit scope
Frequently asked questions
Should I combine all bedrooms into one count?
Provide the count for each unit and explain the separation. The provider can then tell you how to submit the request accurately, including kitchens, bathrooms, and shared spaces.
Can the two units request different service types?
Describe the different needs and ask the provider to confirm feasibility and separate scope lines. Do not let one broad service label substitute for the condition and tasks in each space.
Does one owner mean one access permission?
Confirm authorization and occupant arrangements for each space with the relevant parties. This article addresses scheduling clarity and does not decide legal rights of entry or the status of a unit.