Map each office entry mat and decide who owns its removal, replacement and storage before scheduling floor work beneath it. Keep a rental exchange separate from routine cleaning, and identify an approved temporary entrance arrangement. Do not assume a wet or damaged mat should be put back simply because the floor task is finished.
That’s the standard a building should be held to. If you’d rather have it in writing, tell us about the space — we walk it and come back with a scope of work and a price, usually within one business day.
Identify whose mat it is
List whether each mat belongs to the office, building or rental provider. Record its intended location and who may move it under the agreed scope. A recessed entrance insert, loose mat and branded rental runner may have different care and handling instructions. Keep those distinctions visible rather than using one line that says “clean mats.” Ask the owner to provide the relevant instructions before adding a new task.
Coordinate the exposed floor and the replacement
Agree how the entrance will function while the mat is out of place, with the building contact approving the temporary arrangement. Identify where removed mats go so they do not become an obstruction in another doorway. If a separate provider exchanges mats, coordinate the timing with the floor visit instead of allowing each team to assume the other has finished. Keep cleaning of the exposed floor distinct from washing, drying or replacing the mat.
Report a mat that cannot be returned
Give the building contact a clear report when a mat is curled, torn, unusually wet or otherwise unsuitable for the planned reset. The owner should decide on replacement or another approved arrangement using the mat instructions and the site’s procedures. Do not conceal the issue beneath a completion checkbox. Record whether the mat was returned, exchanged by its provider or left out under an authorized temporary plan.
Published scope and the limits of this guide
The published JAS scope says: “Lobbies, corridors and elevator cabs” — Read the source service page
This guide does not promise mat rental, laundering, carpet extraction or replacement. It describes the coordination required for the agreed entrance floor work and the building’s own mat arrangements.
Related decisions before you schedule
Add the mat handoff to the entrance floor sequence. Commercial floor-care planning
Distinguish surface cleaning from laundering and replacement. Defining included tasks
Assign damaged-mat decisions to the appropriate owner. Building upkeep responsibilities
Frequently asked questions
Does vacuuming include washing an entrance mat?
No assumption should connect those tasks. Confirm the actual mat-care method, ownership and any separate rental or laundering service.
Who chooses a replacement mat?
The office or building owner should choose it for the intended location, using the relevant product and facility requirements.
Can a removed mat be left in a side corridor?
Use an approved staging location. Moving an item out of the cleaning area should not create an unplanned obstacle elsewhere.