Ask employees to leave adjustable desks in an agreed position before the cleaning visit, with the accessible surface and floor route clear. Keep height changes, saved settings and connected equipment under the employee or IT owner’s control. Document any part that remains blocked instead of raising the desk to investigate underneath.
That’s the standard a building should be held to. If you’d rather have it in writing, tell us about the space — we walk it and come back with a scope of work and a price, usually within one business day.
Agree on the position before the visit
Have the workplace team choose a practical position using the desk instructions and the user’s needs. Do not prescribe one universal height. Explain that employees make the adjustment before leaving and restore their preferred setting themselves. The cleaning instructions should identify the position without asking someone to operate unfamiliar controls or overwrite a saved preset.
Clear the route without disturbing the setup
Ask users to remove bags and loose items from the agreed floor area. Identify footrests, ergonomic mats and cable channels that must remain in place; their presence limits access unless an authorized owner moves them. A desk at a higher position does not give permission to pull cables, open trays or move a dock.
Report a blocked area by workstation
Use the workstation number and the specific obstruction in the completion note. If the same area is inaccessible repeatedly, have the workplace team change the preparation routine or arrange a separate authorized clearing. Treat a desk that fails to move as an equipment issue, not a reason to force the mechanism.
Published scope and the limits of this guide
The published JAS scope says: “Weekly or monthly maintenance” — Read the source service page
This plan does not include ergonomic assessment, desk repair, cable management or operation of motorized furniture. Confirm the accessible surfaces in the written scope.
Related decisions before you schedule
Show adjustable furniture during the walkthrough. Planning access
Separate clear surfaces from equipment operation. Scope boundaries
Name the blocked workstation rather than the entire office. Recording exceptions
Frequently asked questions
May cleaners change the height?
Keep adjustments with the authorized desk owner unless a specific handling arrangement is agreed.
Should ergonomic accessories be moved?
Have their user identify what can be removed and restore the setup afterward.
What if a cable hangs into the floor route?
Ask IT or the equipment owner to resolve it before releasing the area.