Choose a Miami cleaning provider with confidence using guides to interviews, insurance, background checks, service agreements, communication, and quality review.
11 articles in this topic
Yes — when the key is a managed process, not a favor. The access methods the Terms name (a code, key, smart-lock invite, or someone home), why a rotatable code or revocable smart-lock invite beats a cut key, what to ask any Miami company holding one, and what JAS publishes: every cleaner background-checked, at least $2,000,000 in general liability coverage.
A cleaning service being "insured and bonded" matters on the day something goes wrong: it decides whether a damage claim runs through a policy or a person, and whether a crew even gets past a Miami condo lobby. What each word changes in practice, the certificate test, and the sentence JAS publishes: $2,000,000 general liability coverage.
Missed spots are fixable if you act inside the reporting window. Walk the house against the checklist you booked, photograph what was missed, and report it with specifics — at JAS that window is 24 hours, and the reclean guarantee in the Terms arranges qualifying service recovery at no charge.
There is no honest statistic on how often house cleaners steal — none of the places a real number would have to come from publish one. What you can verify instead: who was screened before holding your key, the sentence JAS publishes ($2,000,000 general liability coverage · every cleaner background-checked), and the 24-hour route if something is missing after a visit.
Yes — JAS brings everything: eco-friendly products by default, fragrance-free on request, and HEPA-filter commercial vacuums on every visit. What that covers in a Miami home, how to ask us to use your own product or vacuum, which household consumables stay yours, and what a condo tower's vendor rules change about the gear at your door.
Hire one person for price and a familiar face; hire a company for coverage, insurance and a paper trail. The five differences that actually decide it in Miami — who shows up when your cleaner cannot, who answers if something breaks, whether your condo vendor file lets them past the lobby, what the published $225 visit includes, and what is written down.
The company that sent the cleaner pays — if it is insured and you report it before the trail goes cold. What actually decides it: employee or contractor, the 24-hour window, the before-and-after photos, and the liability limit JAS publishes in its Terms rather than after the fact.
Some do, some do not — and "background-checked" proves nothing until a company names who was checked, when, and whether that person is the one holding your key. What to ask in Miami, why your condo vendor file is not a screening, and the one sentence JAS publishes: $2,000,000 general liability coverage · every cleaner background-checked.
Five things a Miami cleaning company should put in writing before anyone unlocks your door: a certificate of insurance addressed to you, a starting price you can read in public, a written checklist, photo proof after the visit, and an answer for your building's front desk. What JAS publishes for each, and how to check it.
No — you do not have to be home. JAS publishes the alternatives: a door code, a lockbox key, a smart-lock invite, or front-desk registration in a condo building. What staying actually changes, why a lockout can be billed as a late cancellation, how the CleanCheck report replaces watching, and what a Miami front desk decides instead of you.
Eligible completed JAS visits include a CleanCheck Report. A walkthrough of the report sections — checklist, customer-safe before/after photos, cleaner notes, supply log — and why each exists.