Some do — but almost never as part of the regular visit. At JAS, laundry is an add-on: wash, dry and fold from $30 per load, priced per on-site load, working machines required. What is already included is narrower: beds made with your existing linens.
The question keeps coming back because the industry answers it three different ways — in the price, priced separately, or never mentioned — and almost always on a phone call. Here it is in writing: where the line sits, why it sits there, and the two things that in Miami decide whether your laundry fits inside the visit at all.
What the regular visit already does with your linens
A residential clean is the maintenance routine: kitchen and bath reset, floors mopped and vacuumed, surfaces dusted, linens straightened, trash out. That is 28 items verified by photo, on a 2–3 hour visit with a 2-person team, starting at $225. Inside that list, the bed gets made — with the linens you already have.
The same published tier lists what it does not cover, and there is the word: “Laundry, organization, patios, garages & specialty work”. The deep clean draws the line in the same place — “Laundry, organization, heavy pet hair, grease, patios, garages & full wall washing require extras or review”. Which is to say the line is not between clean and dirty. It is between the bed and the machine.
“Making a bed is inside the visit. Starting a machine is something else — it runs on its own clock.”
What the add-on actually buys
The catalog names it with three verbs and no more: wash, dry and fold. The published condition is just as short — “per on-site load; working machines required” — and two useful things fall out of it. On-site means the load runs in your machine, in your home: nothing is taken away. Working machines means a cleaning crew is not a repair call; if the washer is down or the dryer is not drawing, that is the ceiling on the visit rather than something fixed during it.
What it does not say is information too. Dry cleaning, ironing, garment repair and stain restoration appear nowhere in the published add-on catalog. The honest way to read that absence is as an absence: if you need something past wash, dry and fold, put it in the booking notes in writing and wait for confirmation rather than assuming it rides along.
“Laundry” is really four separate lines
The quote form groups them under one heading — “Laundry & organization · Hands-on help with linens, laundry, and belongings” — because all four are hands-on work on your things. They are priced separately, though, and mixing them up is the most common way an invoice surprises someone:
- Laundry wash, dry & fold · $30 per load — Per on-site load; working machines required.
- Bed linen change · $18 per bed — Remove used linens and make each bed with fresh linens provided.
- Closet organizing · $85 per closet — Fold, sort, and neatly arrange each closet’s contents — nothing is discarded. A walk-in counts as two.
- Organization · no published price — Separate quote after scope review.
The usual mix-up is between the first two. A bed linen change is about the bed: the used set comes off and the bed is made with the fresh set you provide. Laundry is about the machine. Buying one does not buy the other, and in a house with several beds, $18 per bed and $30 per load are not the same arithmetic.
Why it is priced by the load, not by the hour
A Standard visit is a published 2–3 hours. A wash cycle plus a dry cycle runs on the machine’s clock, and that clock does not speed up when you add people. Pricing by the load says out loud what you are buying: one load moved through your machine and folded. How many fit depends on your equipment, not on how fast anyone works — which is why the booking form asks for the number instead of assuming it, and why you will not find an “up to X loads” here. There is no published cap, and anyone offering you one without asking about your machine is guessing.
What Miami changes
Where the machines actually are
The published condition says “on-site”, and in a city of towers that does not always mean inside the unit. If your washer lives in a shared building room, on another floor or at the end of a hallway, it is not the same errand: there is a trip down, a wait, and a trip back, with the clock running. Worth saying when you book rather than at the door. Buildings stack their own rules on top of that — vendor registration at the front desk, a certificate of insurance on file before a crew passes the lobby, service elevators assigned by reservation and time slot, quiet hours — all published in our apartment and condo guide.
Humidity, and the A/C that never stops
Here the A/C runs twelve months a year and indoor air carries moisture all year with it. A load that finishes after the crew has gone sits wet inside a closed drum until somebody gets home. The practical move costs nothing: leave the machine empty and free for when the crew arrives, so the first load goes in at the top of the visit rather than at the end of it. Same reason to send towels and bed linens through first — they are the heaviest, slowest things to dry in an apartment near the water.
If you host short-term
Turnovers run on a different model, published separately. On an Airbnb turnover the linens work from the stock you keep at the unit: we strip and remake beds with your fresh sets, reset towels, and restock toiletries and coffee from your supply — and we flag when stock runs low, before it becomes a guest problem. Wash, dry and fold rides along as the optional extra, from $30 per load. Which is why the turnover form asks two things outright: “Who supplies linens?” — host, JAS Cleaning, or no linen service — and how many on-site laundry loads there are. Between a checkout and a check-in, one load that has to finish is the constraint on the entire day. The per-checkout numbers live in what turnover cleaning costs.
How to ask so the quote comes out right
There are two different questions and it pays not to blur them. The property step counts laundry rooms — “dedicated laundry rooms” — separately from bedrooms and bathrooms, because a laundry room is a room to clean whether or not you buy the add-on. The add-on itself is chosen by load. Ticking one does not tick the other.
After that, the usual: nothing is charged at booking and we invoice after each completed visit; cancellation is free up to 24 hours before and $25 inside 24 hours. You see your exact quote in the booking flow before you confirm, with the loads already in it, and eligible completed visits come with a CleanCheck report.
Quick answers
Does a standard house cleaning include laundry?
No. The published Standard tier names laundry in its own not-included list, next to organization, patios, garages and specialty work. What it does include is narrower and often enough: beds made with your existing linens.
Will the cleaners wash and fold my clothes?
That is exactly what the add-on is named for — laundry wash, dry and fold, from $30 per load. It runs on-site and needs working machines. Dry cleaning, ironing and garment repair appear nowhere in the published add-on catalog, so put anything past wash, dry and fold in writing before the visit instead of assuming it.
How many loads can a team do in one visit?
There is no published number, and a company that gives you one without asking about your machine is guessing. A Standard visit is 2–3 hours and a wash-plus-dry cycle runs on your machine’s clock, not the crew’s. Say how many loads you want on the booking form and it lands in the quote you approve.
What is the difference between laundry and a bed linen change?
A bed linen change is $18 per bed: used linens removed and each bed made with fresh linens you provide. Laundry is $30 per load and is about the machine. They are separate lines, and buying one does not buy the other.
Do you take the laundry off-site?
No. The published add-on is priced per on-site load, which is why working machines are a condition of it. Your laundry stays in your home for the whole cycle.
The short version
Some house cleaners do laundry; at JAS it is an add-on rather than an assumption — wash, dry and fold from $30 per on-site load, working machines required — while making the beds with your existing linens already lives inside the 28-item Standard visit. The line between the two is the machine. And in Miami the two questions worth answering before you book are where your machines actually are, and whether a cycle can finish inside a 2–3 hour visit.
This guide is part of the JAS operating playbook — written to answer in public the question the rest of the industry prefers to answer on a phone call.